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What our clients are saying!

Chris and his team exceeded our expectations on every aspect of the project. We were able to complete the infrastructure upgrades in our Greenville branch with Ivey Communications saving our company the travel costs of sending our IT team on site. Some of the best work we’ve ever had done.

Gary Branger- InfuScience

IPSHARK

Medical/Legal Benefits

The Medical and Legal markets are burdened with many regulatory requirements.  Having a full record of all calls and a recording of all calls are key steps to protecting your company.  Additionally, routing clients properly and giving them access to certain information is paramount to your success in today’s extremely competitive market.  Below are some of the benefits our medical and legal customers enjoy:

Informational Mailboxes – With unlimited voice mail boxes, you can quickly set up a secure message that will inform a client or patient of key results they are waiting for, or instructions of what they need to do.

Automated Attendants – By having multiple auto attendants, you can utilize separate numbers for different types of callers, thus every caller gets the menu choices they need, not a long list of unwanted options.  This will streamline your call flow and help to keep callers happy.

Voice mail Notification – Eliminate the need for after hours answering services by having your voice mail box notify via email, or cell phone that you have a message.  You can quickly check the message and decide if it warrants an immediate call back.

Unlimited Recording and Reporting – Store all your call records and recordings, so that you never have to rely on what someone thought was said.  Protect yourself.

Multi Locations - Remote offices or clinics are easily added to your system at no additional cost.  Now you can control all your personnel and facilities from a single point.  This will greatly increase your efficiencies, while reducing your operating expenses.

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